Referral Hub connects referring and receiving facilities on one secure platform — replacing fragmented phone calls and paper handoffs with structured digital workflows.
Referral in progress
Cardiology · Dire Dawa → Addis Ababa
About the project
Referral Hub is a web platform built for Ethiopia's hospital referral ecosystem. It gives clinicians, administrators, and ministry analysts a shared workspace to move patients between facilities with clarity, accountability, and auditability.
Supports referring hospitals, receiving hospitals, and networked partners under one referral pipeline.
Every user sees only the tools and data their clinical or administrative role requires.
Aggregated analytics help the Ministry of Health monitor referral patterns and system performance.
The problem we solve
Today, inter-hospital transfers often lack a single source of truth. Clinical details get delayed, liaison approvals are hard to track, receiving teams cannot triage effectively, and administrators have limited visibility into bottlenecks.
Our purpose
Referral Hub exists to make every transfer traceable from the moment a referring doctor submits a case until the patient is received, treated, or redirected — with the right people involved at each step.
Step 1
Submit
Structured referral with clinical data
Step 2
Review
Liaison validation and approval
Step 3
Route
Triage and specialist assignment
Step 4
Receive
Arrival tracking and case closure
Platform capabilities
Each module maps to a real workflow in the system — from referral creation and liaison review to real-time chat and hospital administration.
Create structured referrals with clinical data, vitals, ICD-10 diagnoses, attachments, and full status tracking from submission to completion.
Referring-hospital liaison officers validate cases, run review checklists, approve or return referrals, and forward them to receiving facilities.
Secure WebSocket messaging between care teams, with referral-scoped conversations, read tracking, and REST fallback when offline.
Role-aware in-app notifications and urgent referral alerts so clinicians respond quickly when cases need attention.
Department heads and receiving specialists review incoming cases, manage triage queues, and accept or redirect patients to the right unit.
Hospital admins manage departments, staff, sessions, and referrals; system admins govern hospitals, users, and platform configuration.
Who uses the platform
Referral Hub serves the full referral chain — from the doctor who initiates a transfer to the ministry analyst who studies national trends.
Referring Doctor
Submits referrals, attaches records, and tracks case progress.
Liaison Officer
Reviews, approves, rejects, or returns referrals before dispatch.
Department Head
Oversees triage queues and assigns cases within the department.
Receiving Specialist
Evaluates referrals and accepts, schedules, or redirects patients.
Receptionist
Tracks expected arrivals and records patient check-in status.
Hospital Admin
Manages staff, departments, referrals hub, activity logs, and hospital profile.
System Super Admin
Governs hospitals, users, and platform-wide settings across the network.
MOH Analyst
Views ministry-level analytics and referral trends for policy and planning.
Sign in with your assigned role to access dashboards, referral workflows, clinical messaging, and administrative tools.